FAQ-Wiki

I have a personal registered Outlook Password Recovery Kit purchased and installed w/o any hassle today. The reason for the purchase was two .pst files with missing password. One is easily and instantly recovered using the new program. However, the other is not. Nothing is displayed in the password window. It's empty. No error message. Could you kindly advice?

A:

The most probable cause is a damage in the PST file. In rare cases, the password area of a PST file could be damaged, causing Outlook to keep promptting you for the password, which can not be accepted. You can repair the damaged PST file using the Outlook Recovery Kit utility.